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Privacy Policy

Privacy Policy Kollies Parts

https://www.kolliesparts.nl

About our Privacy Policy

Kollies Parts gives a lot to your privacy. We therefore only process data that we need for (improving) our service and carefully deal with the information we have collected about you and your use of our services. We never make your information available to third parties for commercial purposes.
This privacy policy applies to the use of the website and the services provided by Kollies Parts. The effective date for the validity of these conditions is 25/04/2018, with the publication of a new version expires the validity of all previous versions. This privacy policy describes what information about you are collected by us, where this information is used for, and with whom and under what conditions this information may be shared with third parties. We also explain to you how we store your data and how we protect your data from misuse and what rights you have regarding the personal data you provide to us. If you have any questions about our Privacy policy, please contact our contact person for privacy issues, you will find the contact details at the end of our privacy policy.

About the data processing

Below you can read how we process your data, where we store it, what security techniques we use and for whom the data is transparent.

Webshop Software

Lightspeed

Our webshop has been developed with software from Lightspeed. Personal data that you make available to us for the purpose of our service is shared with this party. Lightspeed has access to your data to provide us (technical) support, they will never use your information for any other purpose. Lightspeed is obliged to take appropriate security measures on the basis of the agreement we have concluded with them. These security measures consist of the application of SSL encryption and a strong password policy. Lightspeed uses cookies to collect technical information regarding your use of the software, no personal data is collected and/or stored. Lightspeed reserves the right to share collected data within its own group in order to further improve its services.

Webhosting

YourHosting

We take web hosting and e-mail services from Yourhosting. Yourhosting processed
Personal data on our behalf and do not use your information for your own purposes. However, this batch may collect metadata about the use of the services. These are not personal data. Yourhosting has taken appropriate technical and organisational measures to prevent loss and unauthorized use of your personal data. On the basis of the agreement, Yourhosting is obliged to secrecy.

E-mail and Mailing lists

Bobmail

Our website uses Bobmail, a third party that has sent the mail traffic of our website and the sending of any newsletters. Various confirmation emails that you receive from our website and Web forms are sent via the servers of Bobmail. Bobmail will never use your name and e-mail address for your own purposes. At the bottom of every email that has been automated via our website you will see the ' Unsubscribe ' link. If you click here you will not receive any more email from our website. This can seriously reduce the functionality of our website! Your personal data will be stored securely by Bobmail. Bobmail uses cookies and other Internet technologies that make it easier for you to open and read e-mails. Bobmail reserves the right to use your data to further improve the service and to share information with third parties in the context thereof.

YourHosting

We make use of the services of YourHosting for our regular business mail traffic. This party has taken appropriate technical and organisational measures to prevent misuse, loss and corruption of your and our data as much as possible. YourHosting does not have access to our mailbox and we treat all our email traffic confidentially.

Payment Processors

Pay.nl

To handle a (part of) the payments in our webshop we use the platform of Pay.nl. Pay.nl processes your name, address and residence data and your Payment information such as your bank account or credit card number. Pay.nl has taken appropriate technical and organisational measures to protect your personal data. Pay.nl reserves the right to use your data to further improve the service and to share (anonymous) data with third parties in the context thereof. In the case of an application for a deferred payment (credit facility), Pay.nl shares personal data and information relating to your financial position with credit rating agencies. All the above-mentioned safeguards regarding the protection of your personal data are also applicable to the parts of Pay. NL's services for which they enable third parties. Pay.nl does not keep your data longer than is permitted under the statutory deadlines.

Reviews

WebwinkelKeur

We collect reviews through the platform of Webwinkelkeur. If you leave a review via web shop keur you are obliged to enter your name, place of residence and e-mail address. Webwinkelkeur shares this information with us so we can link the review to your order. Webwinkelkeur publishes your name and place of residence on the website as well. In some cases, Webwinkelkeur may contact you to provide an explanation of your review. In case We invite you to leave a review we share your name and e-mail address with Webwinkelkeur. They only use this data for the purpose of inviting you to leave a review. Webwinkelkeur has taken appropriate technical and organisational measures to protect your personal information. Webwinkelkeur reserves the right to enable third parties for the purpose of providing the services, for this we have permission to Webwinkelkeur. All the above-mentioned safeguards relating to the protection of your personal data also apply to the parts of the services for which Webwinkelkeur third parties are engaged.

Shipping and Logistics

SendCloud and PostNL

If you place an order with us, it is our job to have your parcel delivered to you. We use the services of SendCloud and PostNL to carry out the deliveries. It is necessary for us to share your name, address and residence data with SendCloud and PostNL. SendCloud and PostNL Use this information only for the purpose of executing the agreement. In the event that PostNL enables subcontractors, PostNL will also make your information available to these parties.

Billing and accounting

Tellow

For our records and bookkeeping we use the services of Tellow. We share your name, address and residence data and details regarding your order. This information is used to administer sales invoices. For our records and bookkeeping we use the services of Tellow. We share your name, address and residence data and details regarding your order. This information is used to administer sales invoices. Your personal data is protected and stored. Tellow is obliged to secrecy and will treat your data confidentially. Tellow does not use your personal information for any other purposes than described above.

Purpose of the data processing

General purpose of the processing

We use your information solely for the purpose of our services. This means that the purpose of the processing is always directly related to the assignment you provide. We do not use your information for (targeted) marketing. If you share information with us and we use this information to contact you at a later time, unlike your request, we will ask you to do so explicitly. Your data is not shared with third parties, other than for accounting and other administrative obligations. These third parties are all kept to secrecy under the agreement between them and us or an oath or legal obligation.

Automatically collected data

Data that is automatically collected by our website is processed for the purpose of further improving our services. This information (for example, your IP address, web browser, and operating system) is not personal data.

Cooperation in tax and criminal investigations

Where appropriate, Kollies Parts may be held on the basis of a legal obligation to share your data relating to government tax or criminal investigation. In Such a case, we are compelled to share your information, but we will oppose it in the possibilities offered by the law.

Storage periods

We save your data as long as you are our client. This means that we keep your customer profile until you indicate that you no longer wish to use our services. If you indicate this to us, we will also take this as a forget request. On the basis of applicable administrative obligations we need to keep invoices with your (personal) data, so we will keep this information for as long as the applicable time limit expires. However, employees no longer have access to your client profile and documents that we have produced as a result of your assignment.

Your rights

On the basis of the current Dutch and European legislation, you as the person concerned have certain rights regarding the personal data processed by or on our behalf. We explain to you below what rights these are and how you can rely on these rights. In principle, we do not send copies of your information to you, but only to your e-mail address already known to us. In the event that you wish to receive the data at a different email address or, for example, by post, we will ask you to legitimize yourself. We maintain an administration of requests, in the case of a forgotten request we administer anonymous data. All transcripts and you will receive copies of data in the machine-readable data format that we use within our systems. You have the right at all times to lodge a complaint with the Personal data authority if you suspect that we are using your personal data in the wrong way.

Inspection Right

You always have the right to view the data that we process and that relate to your person or are traceable to them. You can make a request that is similar to our contact person for privacy issues. You will receive a response to your request within 30 days. If your request is accepted, we will send you a copy of all the information with an overview of the processors who have this information, specifying the category under which we have stored this information.

Rectification Right

You always have the right to have the data that we process (have) processed and that relate to your person or be traceable to that effect. You can make a request that is similar to our contact person for privacy issues. You will receive a response to your request within 30 days. If your request is accepted, we will send you a confirmation that the data has been updated at the email address we have known.

Right to limitation of processing

You always have the right to restrict the data that we process (or have) that relates to your person or is traceable to that effect. You can make a request that is similar to our contact person for privacy issues. You will receive a response to your request within 30 days. If your request is accepted, we will send you a confirmation that the data is no longer processed until you cancel the restriction.

Right to portability

You always have the right to have the data that we process (have) processed and that relate to your person or be traceable, by having another party executed. You can make a request that is similar to our contact person for privacy issues. You will receive a response to your request within 30 days. If your request is accepted, we will send you a copy of any information about you that we have processed or on behalf of us by other processors or third parties on our familiar email address. In all probability, in such a case, we can no longer continue the service, because the safe linking of data files can no longer be guaranteed.

Right of objection and other rights

You have the right to object to the processing of your personal data by or on behalf of Kollies Parts. If you object, we will immediately cease the data processing pending the handling of your objection. If your objection Is justified, we will make copies and/or copy of the data that we process (let) be made available to you and then permanently cease processing.

You also have the right not to be subjected to automated individual decision making or profiling. We do not process your information in such a way that this right applies. If you believe this is the case, please contact our contact person for privacy issues.

Changes to the Privacy policy

We reserve the right to change our privacy policy at any time. On this page, however, you will always find the latest version. If the new privacy policy relates to the manner in which we process already collected data relating to you, we will notify you by e-mail.

Contact details

Kollies Parts
Henriette Roland Holststraat 8
5122 CT Rijen
The Netherlands
T +31 612721721
E info@KolliesParts.nl

Contact person for privacy issues

Gerard Kolsteren

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